Mazda’s unconventional approach to infotainment systems is evident in their long-term CX-90 PHEV. While most car manufacturers rely heavily on touchscreens, Mazda has taken a different route. In the case of the CX-90, the infotainment screen only accepts touch inputs when using Apple CarPlay or Android Auto. This functionality is limited to the Premium Plus and Turbo S trims, leaving other trims without touchscreen capabilities.
The decision to limit touch controls to higher trim levels raises some questions. Touchscreens are no longer considered a luxury feature, so it seems odd to restrict them to only certain trims. This is especially baffling since Mazda’s cheaper models like the CX-50, CX-5, and Miata all come standard with touch control, even with smaller screens. The CX-5 and CX-50 share the same 10.25-inch screen size as the lower trim levels of the CX-90.
However, if you happen to own a CX-90 without touch controls, all hope is not lost. Mazda has programmed the menu shortcut buttons surrounding the rotary control knob to operate CarPlay and Android Auto functions, mirroring how native systems work. This alternative method can actually be quicker and more efficient than using the touchscreen. The shortcut buttons allow for easy access to popular functions like media playback, navigation, and phone apps. There’s even a “back” button conveniently placed for easier navigation through menus.
Using the rotary knob and hotkey buttons while driving proves to be both quicker and safer than trying to navigate through a touchscreen. It allows for easy access to vital controls like volume and seek functions, which can be operated using the nearby volume knob. This practical setup makes accomplishing certain tasks more efficient, leading many drivers to prefer it over touch controls.
Of course, there are instances where touch control is necessary, such as menu diving or adjusting settings within apps like Waze. In these cases, the rotary knob may not be as effective, and touch control becomes a more intuitive choice.
Ideally, it would be simpler if Mazda made touchscreens standard across all trim levels of the CX-90. Offering both touch and rotary knob controls, like the new i5 and older BMW models, would provide users with more options and flexibility. This redundancy ensures that drivers can choose the control method that suits them best.
Despite the lack of standard touchscreens, Mazda’s execution of the rotary knob control system is commendable. For those who appreciate user interfaces designed with knob control in mind, Mazda’s implementation is superb. However, adding touchscreen capabilities to every CX-90 would be a welcome improvement, enhancing user experience and accommodating different preferences.
