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Jeonghee Jeong discusses the strategies that have enabled Black Desert to maintain its success over 8 years of live operations.

blankBlack Desert Online, the massively multiplayer online role-playing game (MMORPG) developed by Pearl Abyss, has achieved remarkable success over its eight years of live operations. With 55 million registered users across PC, consoles, and mobile platforms, Black Desert has expanded its reach to over 150 countries and is available in 12 different languages. In an interview with Jeonghee “JJ” Jin, CEO of Pearl Abyss America, the continued success and future plans for the game were discussed.

One of the key factors contributing to Black Desert’s success is its ability to attract players across different age groups and gaming preferences. While older players in their 30s, 40s, and 50s may view MMORPGs as an old genre, younger players in their late teens and 20s are drawn to the game’s diverse content and gameplay. Black Desert offers something for everyone, appealing to both solo players and those who enjoy community interactions. This broad appeal has allowed the game to maintain continuous growth as new content is added.

Black Desert’s popularity extends across various regions, both in Asia and the Western world. While it remains one of the most popular MMORPGs in its country of origin, Korea, it has also gained a significant following in Japan, Taiwan, the US, Germany, and other European countries. Its wide geographical reach and success in diverse markets set Black Desert apart from other MMORPGs.

Although Black Desert has yet to offer the game in local languages for the Middle East market, reports indicate that it is still one of the most popular games played in some Middle Eastern and Western Asian countries. Pearl Abyss is considering options to better serve these markets through localization efforts.

The success of Black Desert’s latest expansion, The Land of the Morning Light, demonstrated the game’s ability to seamlessly merge new content with its existing medieval fantasy world. Drawing inspiration from Korean folklore and history, the expansion introduced players to unique Korean culture, architecture, food, and music. Players embraced the new content, with many returning to the game and new players joining in. Pearl Abyss is now preparing for the release of the second part of the expansion, The Land of the Morning Light: Seoul, which will introduce a completely new region.

Updates and content releases are carefully planned to ensure synchronization across platforms, although simultaneous updates for PC and consoles can be challenging. Pearl Abyss aims to keep parity between console and PC releases, particularly for new classes. The mobile version of Black Desert offers different content and features but strives to maintain consistency in terms of classes and basic regions across all platforms.

In addition to major expansions, Black Desert regularly receives quality-of-life improvements, new classes, and big region updates. The game also focuses on providing engaging PvP content, such as large-scale battles and guild-versus-guild encounters. These updates aim to cater to veteran players while also attracting new ones.

Maintaining a successful live game requires continuous effort and engagement with the community. Pearl Abyss actively interacts with players both in-game and through offline events, fostering a strong sense of community among its player base. The company organizes meet-and-greet events where players can interact with developers and other players, creating a memorable experience for all involved.

Monetization strategies for Black Desert have evolved over time, with in-game sales generating more revenue compared to package sales. The game avoids pay-to-win mechanics by offering options for players to progress faster or acquire vanity items without compromising the overall balance of the game. This approach allows players to personalize their gaming experience while maintaining fairness.

Artificial intelligence (AI) plays a significant role in Black Desert’s development and live services. From improving NPC interactions to enhancing translation and localization processes, AI has proven invaluable for Pearl Abyss. The company continues to invest heavily in AI research and development, exploring how AI can streamline processes, speed up development, and enhance the overall gaming experience.

The success and longevity of Black Desert Online demonstrate the potential of games as a service, although it is acknowledged that players often commit to just one or two major games due to the time investment required. Pearl Abyss’s commitment to maintaining a highly engaged community, expanding to new platforms and regions, and providing regular updates and new content have been key factors in Black Desert’s ongoing success.

As Pearl Abyss continues to invest in new technologies and tools, AI remains a significant area of focus. The company sees AI as a critical component for game development and live operations, with ongoing research and development in this field.

With its impressive player base, global reach, and commitment to delivering engaging content and experiences, Black Desert Online has solidified its position as a leading MMORPG in the gaming industry. The game’s continued success over its eight years of live operations serves as a testament to Pearl Abyss’s dedication to providing an immersive and ever-evolving gaming experience for players worldwide.