OpenAI’s ChatGPT has seen a significant increase in its user base, with over 200 million active weekly users, double the number from 10 months ago. Moreover, it has gained traction among enterprises, with 92% of Fortune 500 firms utilizing OpenAI’s products. While it is unclear how many of these companies specifically use ChatGPT, it is evident that OpenAI has made a significant impact on corporate America.
Although the exact numbers have not been independently confirmed, third-party analysts have recognized ChatGPT as the fastest tech product to reach 100 million users in history. This achievement showcases the widespread adoption and popularity of the AI tool.
Adam Goldberg, OpenAI’s Go-to-Market Team Lead of Financial Services & Insurance, shared his excitement about ChatGPT Enterprise’s one-year anniversary on LinkedIn. He highlighted PwC as a notable customer, explaining how they have integrated AI into their workflows. PwC provides every employee in their US and UK offices with access to their own AI assistant, allowing them to start with simple tasks like company research and gradually utilize AI for more complex projects.
Despite OpenAI’s success, it faces competition from Meta, which has experienced a surge in usage of its Meta AI chatbot. However, the use cases for Meta AI chatbot and ChatGPT differ significantly. Meta’s chatbot is primarily consumer-facing and integrated into existing apps like Facebook, Instagram, and WhatsApp. In contrast, ChatGPT is a distinct service offered through its own interface and API, catering more towards students and business professionals.
OpenAI acknowledges the competitive landscape in the chatbot and large language models market. New powerful proprietary models, as well as open-source alternatives, are continuously being released, further intensifying the competition. OpenAI had previously reported 100 million active weekly users in November 2023 during its “Dev Day” developer conference.
OpenAI’s success and widespread adoption of ChatGPT demonstrate the increasing reliance on AI tools in various industries. With its growing user base and popularity among enterprises, OpenAI continues to shape the future of AI-powered chatbots and large language models.