PwC, a global leader in accounting and consulting, has made a groundbreaking deal with OpenAI, becoming the largest customer and first reseller of OpenAI’s ChatGPT Enterprise. This move highlights the growing trend among businesses to adopt and capitalize on generative artificial intelligence technologies.
With this partnership, PwC plans to deploy ChatGPT Enterprise to its extensive workforce, which consists of 75,000 employees in the U.S. and 26,000 in the UK. The goal is to enhance productivity and streamline various operational processes across the firm. PwC has already been actively engaged in using AI with over 95% of its consulting client accounts, as well as discussing the use of AI with many of its audit clients.
This deal represents a significant investment by PwC in the future of AI-powered business solutions. While the financial terms and specific resale plans have not been disclosed, PwC has been at the forefront of integrating generative AI into its services. The firm has been developing custom GPTs to assist employees with tasks such as reviewing tax returns and generating reports. This aligns with PwC’s broader strategy to invest $1 billion in generative AI technology.
By becoming a reseller of ChatGPT Enterprise, PwC not only stands to benefit internally from these cutting-edge technologies but also has the opportunity to offer them to its clients. This further solidifies PwC’s role as an AI innovator and positions the company to provide advanced AI tools to its clients.
OpenAI, backed by tech giant Microsoft, has been actively expanding its enterprise customer base. The company has hosted events with executives from hundreds of Fortune 500 companies, showcasing AI services tailored for corporate use. This partnership with PwC marks a significant milestone for OpenAI as it aims to integrate AI more deeply into the business sector.
The collaboration between PwC and OpenAI is expected to drive innovation and efficiency, setting a new standard for AI application in professional services. As businesses continue to recognize the potential of generative AI technologies, this partnership demonstrates the increasing importance of AI in the business landscape.