Writer, a leading enterprise AI platform, has announced a suite of powerful enhancements to its artificial intelligence chat applications. These improvements, which include advanced graph-based retrieval-augmented generation (RAG) and new tools for AI transparency, will be available starting tomorrow.
The upgrade includes a significant expansion in data processing capabilities. The chat apps can now analyze up to 10 million words of company-specific information, allowing organizations to leverage their proprietary data at an unprecedented scale when interacting with AI systems.
The graph-based approach to RAG is a key innovation in Writer’s upgrade. It maps semantic relationships between data points, enabling more intelligent and targeted information retrieval. This approach breaks down data into smaller points and establishes relationships between them. For example, a snippet about security can be linked to a tidbit about architecture. This relational mapping of data enhances the AI’s ability to retrieve relevant information.
To provide transparency into the AI decision-making process, Writer has introduced a new “thought process” feature. This feature shows users the steps the AI takes to arrive at its responses, including how it breaks down queries into sub-questions and which specific data sources it references. This transparency allows users to understand how the AI arrives at its answers.
The upgrades also introduce dedicated “modes” that streamline enterprise AI adoption. These modes are specialized interfaces for different types of tasks, such as general knowledge queries, document analysis, and working with knowledge graphs. By providing more tailored prompts and workflows, these modes aim to simplify the user experience and improve output quality.
Industry analysts see Writer’s innovations as potentially game-changing for enterprise AI adoption. The combination of massive data ingestion, sophisticated RAG, and explainable AI addresses key hurdles that have made businesses hesitant to deploy LLM-based tools. The availability of these features in Writer’s pre-built “Ask Writer” chat application and custom chat apps built on the Writer platform could accelerate AI integration across various enterprise functions.
As enterprises grapple with how to responsibly and effectively leverage AI, Writer’s latest innovations offer a compelling vision of more transparent, accurate, and user-friendly LLM applications. These advancements bridge the gap between AI’s potential and the practical realities of enterprise deployment.