Yenasys, a leader in Omni Channel Customer Messaging Platforms, made a significant impact at the recent Tech in Asia 2024 conference in Kuala Lumpur. During the event, they showcased their state-of-the-art Gen AI and NLP chatbots, which have the potential to revolutionize customer care by offering round-the-clock assistance and faster response times.
By harnessing cutting-edge LLM-based Natural Language Processing (NLP), Yenasys’s chatbots are able to provide accurate and human-like responses to customer inquiries. This advanced technology ensures that customers receive the help they need promptly and efficiently, without the limitations of traditional customer service channels.
Dumin Sahiet, the founder and director of Yenasys, expressed his enthusiasm for the platform provided by Tech in Asia. He stated, “Tech in Asia has proven to be an extraordinarily beneficial platform for us. Using our Gen AI and NLP technologies, we are thrilled to be able to steer the direction of the future of customer communications.”
The success of Yenasys at the conference has prompted them to expand their operations to Malaysia. They aim to attract corporate clients and financial institutions that are seeking significant growth and are eager to embrace innovative solutions for customer care.
Yenasys’s expertise goes beyond their role as a Meta Business Partner and an Official WhatsApp Business Solution Provider. They specialize in natural language processing (NLP) and general artificial intelligence (Gen AI) chatbots, allowing them to offer comprehensive and cutting-edge solutions that enhance customer interactions across various platforms.
To learn more about Yenasys and their transformative technologies, interested individuals can visit their website at yenasys.com. There, they can find detailed information about the company’s offerings and explore how Yenasys can revolutionize customer care for businesses of all sizes.
In conclusion, Yenasys’s participation at Tech in Asia 2024 has firmly established them as a leader in the field of AI-powered customer care. Their Gen AI and NLP chatbots have the potential to reshape the way businesses interact with their customers, providing round-the-clock assistance and faster response times. With their expansion into Malaysia, Yenasys aims to further solidify their position as a pioneer in the industry and attract clients seeking innovative customer care solutions.