YouTube Music, a popular music streaming platform, is currently experiencing a technical issue that is causing frustration among iOS users. According to a recent report by 9to5Google, many YouTube Music users on iOS are encountering a glitch where the app displays a black screen for certain Google Accounts, preventing them from playing any music.
When affected users open the app, they are greeted with a barren interface that only shows the essential app bar with YouTube Music’s logo, search function, and profile avatar, as well as the bottom bar. Unfortunately, this glitch emerged unexpectedly, leaving users unable to explore or play music. Understandably, frustrations have escalated as users tried various troubleshooting methods to solve the problem.
One user on Reddit expressed their frustration, saying, “I’m using the latest version of iOS and the most recent YT Music update. I’ve tried uninstalling and reinstalling the app to no avail.” Despite their efforts and those of other users, no solution seemed to work.
Interestingly, some users discovered a workaround by switching to alternate accounts, allowing them to listen to music with ads. However, this solution presented a significant drawback – their YouTube Premium subscription and library were only accessible on the affected account. This issue seems to be specific to iOS devices, as reports indicate that the Android version of the app is functioning normally. This suggests that the problem may be related to a server-side issue rather than the app itself.
It’s worth noting that attempts to resolve the issue by uninstalling and reinstalling the app proved ineffective, further adding to user frustrations. In addition to the black screen bug, some iPhone users also encountered complications with the app’s navigation controls. Instead of the usual next and previous buttons, users reported the presence of 30-second forward and 10-second rewind buttons. While this feature might be useful for podcast consumption, it proves less practical for navigating through songs.
These issues extend beyond just the YouTube Music app and impact auxiliary systems like “CarPlay” and the system-level “Now Playing” controls on the lock screen. This widespread disruption highlights the severity of the glitch and its implications for users’ overall music streaming experience.
In conclusion, YouTube Music’s iOS users are currently facing a multifaceted technical dilemma that includes a black screen bug, playback issues, and navigational anomalies. As these users await a resolution, this incident serves as a reminder of the vulnerabilities inherent in digital platforms and emphasizes the importance of timely and effective technical support measures. It is crucial for YouTube Music to address these issues promptly to maintain user satisfaction and trust in their service.